RWE chief executive points to SAP billing system as cause of npower losses. German energy company RWE has pointed to an SAP billing system implemented by IBM for the current business woes besetting its UK unit npower.
In its official statement to investors, however, the company said . Parent company RWE said the main reason for the 2. None of the other five big energy companies has been fined as much. The regulator traced the company. Npower had issued half a million late bills between September 2. December 2. 01. 4.
The regulator. For several years, npower has recorded a significant number of complaints incorrectly, leading to unresolved complaints being logged as resolved and multiple records created for one issue. Cutting a fifth of the workforce will leave the already struggling business in an even worse state. Now months of uncertainly lie ahead for a workforce whose morale is already at rock bottom. We are currently awaiting guidance from RWE npower on how they would like SAP involved in the next phase of the project and we look forward to continuing to provide support and assistance.
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